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Washing machine smells

What should I do when my washing machine smells?

If your washing machine smells, the reason could be frequent washing at low temperatures and using too little detergent. Therefore, wash regularly at 60° C or higher and use the correct amount of detergent, in accordance with the manufacturer and the amount of laundry.

In addition, we recommend you use the Bosch recommended washing machine cleaner. If it’s more of a charred smell, turn the machine of immediately and call customer service on <CustSerPhoneNo>. This is your expert contact who will be able to quickly help you.

Get in touch

Customer Service Centre
D-G-50, Block Dahlia, 10 Boulevard,
Sprint Highway, PJU6A, 47400
Petaling Jaya, Selangor

Walk-in from Monday to Friday: 9am to 6pm (closed on Public Holidays)
To locate us:
For Waze, please search: Bosch Customer Service Centre
For Google map, please search: Bosch Service – Home Appliances

Customer Service Consultant
Phone: +603 7950 9338
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm
(closed on Public Holidays)

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician.

Instruction Manuals

Download our manuals to help you get a quick start to operate your appliance.