What should I do when the washing machine drum is stuck?

If your washing machine drum is stuck and won’t turn any more, you should rely on the knowledge of an expert. We advise you to call a customer service technician on 089 / 59 339 339 <CustSerPhoneNo> or make an appointment online.

Contact & Info

Get in touch

Customer Service Centre
D-G-50, Block Dahlia, 10 Boulevard,
Sprint Highway, PJU6A, 47400
Petaling Jaya, Selangor

Walk-in from Monday to Friday: 9am to 6pm (closed on Public Holidays)
To locate us:
For Waze, please search: Bosch Customer Service Centre
For Google map, please search: Bosch Service – Home Appliances

Customer Service Hotline
Phone: +603 7950 9338
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm
(closed on Public Holidays)

Need a repair for your home appliance.

Check out our repair options.

Instruction Manuals

Download our manuals to help you get a quick start to operate your appliance.