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Washing machine smells

What causes the smell in my washing machine?

You’ve noticed a smell in the washing machine? That shouldn’t happen but can certainly occur if you wash a lot at low temperatures and use a small amount of detergent. You should therefore wash regularly at 60º C or higher and also use the correct amount of detergent, in accordance with the manufacturer and amount of laundry.

Apart from that, we recommend you use the washing machine cleaner tested by Bosch. Please also check the water outlet of your washing machine. Smells sometimes occur when water runs back into the machine. Make sure this isn’t the case in your house.

Get in touch

Customer Service Centre
D-G-50, Block Dahlia, 10 Boulevard,
Sprint Highway, PJU6A, 47400
Petaling Jaya, Selangor

Walk-in from Monday to Friday: 9am to 6pm (closed on Public Holidays)
To locate us:
For Waze, please search: Bosch Customer Service Centre
For Google map, please search: Bosch Service – Home Appliances

Customer Service Consultant
Phone: +603 7950 9338
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm
(closed on Public Holidays)

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician.

Instruction Manuals

Download our manuals to help you get a quick start to operate your appliance.