Use of cookies.

The Bosch website uses cookies so you can place items in your shopping basket, book an engineer online and allow Bosch to collect anonymous statistical data to help improve the performance of the website. Ignore this message if you are happy to continue. Click the links on the right if you would like to view more information about the cookies that are used and how to manage your settings.


Oven not functioning

Oven not functioning? – first aid from the experts

Oven not functioning? – first aid from the experts

Your oven has stopped working? How unfortunate. But don’t despair, it might be caused by something simple. Have you checked the fuse and the power supply? Check that the hob still works, as you might have had a power cut without realising it. If the hob is also not working, it may mean that the fuse has blown. If, however, the hob is working but the oven isn’t, this indicates that there is a fault with the oven.

Sometimes, really simple things that wouldn’t normally occur to you stop your oven from working. If, for example, there is a power cut in your home, this can cause the oven clock to revert to the factory setting. For the oven to work, however, the time has to be set. The display will then stop flashing and the oven will work as normal. Check whether this is the cause.

If you can exclude all these causes and your oven or the bottom heat still doesn’t work, there is a technical fault that our Bosch customer service team can easily resolve for you.

You can call our Bosch customer service team for large appliances on <CustSerPhoneNo> (24 hours a day, seven days a week) or schedule a convenient appointment online.

To Contact & Info

Get in touch

We are here to help, before and after your purchase.

Customer Service Centre

D-G-50, Block Dahlia, 10 Boulevard, Sprint Highway, PJU6A, 47400 Petaling Jaya, Selangor

Walk in from Monday to Friday: 8.30am to 5.30pm (excluding public holidays)

Customer Care Consultant

Phone: +603 7950 9338

Monday to Friday: 9am to 6pm

Saturday: 9am to 1pm

(closed on Public Holidays)

WhatsApp us at +6011 1214 7848

Monday to Sunday: 9am to 9pm

(including Public Holidays)

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician.

Instruction Manuals

Download our manuals to help you get a quick start to operate your appliance.