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Cleaning the washing machine

How can I clean the pump in my washing machine?

Cleaning the pump in your washing machine is easier than you think. First, unplug the washing machine and make sure that there is no power to it. Open the service flap and let the remaining water in the drain hose run off. Unscrew the pump cover and check carefully to ensure there are no foreign objects in the pump.

If the impeller can’t be turned, something could have become jammed in it. In this case, contact customer service on <CustSerPhoneNo>. Watch our video with an instruction and tips on how to unblock the pump in your Bosch washing machine.

To the video

Get in touch

Customer Service Centre
D-G-50, Block Dahlia, 10 Boulevard,
Sprint Highway, PJU6A, 47400
Petaling Jaya, Selangor

Walk-in from Monday to Friday: 9am to 6pm (closed on Public Holidays)
To locate us:
For Waze, please search: Bosch Customer Service Centre
For Google map, please search: Bosch Service – Home Appliances

Customer Service Consultant
Phone: +603 7950 9338
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm
(closed on Public Holidays)

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician.

Instruction Manuals

Download our manuals to help you get a quick start to operate your appliance.