Use of cookies.

The Bosch website uses cookies so you can place items in your shopping basket, book an engineer online and allow Bosch to collect anonymous statistical data to help improve the performance of the website. Ignore this message if you are happy to continue. Click the links on the right if you would like to view more information about the cookies that are used and how to manage your settings.

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Spare parts finder.

Enforcing the supportability for your appliance.

Bosch supports a comprehensive range of replacement spare parts for appliances for up to ten years. All our parts are originally manufactured by Bosch so you can rest assured that they will fit your appliance.

Search for spare parts.

Our online search tool helps you to locate and purchase original spare parts for your home appliance. All you need is the model number (E-NR). This is usually found around the door area or on the rating plate of the appliance.

Enter model number (E-NR)

Please enter the E-Nr number
Please review the input data
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Please ensure these fields match
This E-Nr number is not recognised
or
Please enter a valid product number
Please review the input data
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Please ensure these fields match
Please enter a valid material number.

Our service

We are here to help before and after your purchase.

Customer Service Centre

D-G-50, Block Dahlia, 10 Boulevard, Sprint Highway, PJU6A, 47400 Petaling Jaya, Selangor

Walk in from Monday to Friday: 8.30am to 5.30pm (excluding public holidays)

Customer Service Consultant

Phone: +603 7950 9338

Monday to Saturday: 9am to 6pm

Lunar New Year Operating Hours:

On 5 & 6 Feb, our contact centre operating hours will be from 9am to 1pm.

WhatsApp after-hours support is now available

As we aim to provide continuous coverage of service, we are now extending after hotline operating hours support via WhatsApp at +60 11 1214 7848 on the following hours:

Monday to Saturday: 6:00pm to 9:00pm

Sundays: 9:00am to 9:00pm

Simply drop us a message and we will do our best to respond to you as soon as possible.

While we strive to provide you immediate assistance, there will be times where we will get back to you the next working day.

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician.

Self-help Videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.

Instruction Manuals

Download our manuals to help you get a quick start to operate your appliance.