Contact Us

Need help with your Bosch appliance? Contact us for product enquiries, repair bookings, spare parts, warranty assistance and service requests. Our team is ready to assist via phone, live chat, email or at our Customer Service Centre.

Customer Care Hotline

Email: bshpet.service@bshg.com

Phone: +603-7950 9338 (Monday to Friday: 9am – 6pm, Saturday: 9am – 1pm)

Live Chat: Monday to Friday, 10am – 4pm

(except Public Holidays)

*Email enquiries are typically responded to within 3 working days.

Walk-in Customer Service Centre

Address: 42, Jalan SS 21/1, Damansara Utama, 47400 Petaling Jaya, Selangor, Malaysia

Walk-in Hours:

Monday to Friday: 8:30am – 5:30pm

Weekends & Public Holidays: Closed

Get Directions (opens in a new window)

Self-Service Supports

Technician kneels in a white kitchen and repairs a Bosch dishwasher.

Book your service visit online - fast, easy and convenient.Book now

Modern white Bosch kitchen featuring built-in oven, coffee machine, dishwasher and cordless vacuum cleaner, with warranty badges highlighting 2-year, 5-year and 10-year warranty coverage on selected appliances.

Warranty SupportCheck warranty coverage for your appliances.Check Warranty Coverage

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Contact Us

Customer Care Hotline

Walk-in Customer Service Centre

Self-Service Supports

Frequently Asked Questions.

How do I book a repair service for my Bosch appliance and what is the repair fee?

What documents do I need to claim my warranty or register my product?

Do I need to make an appointment before visiting the Customer Service Centre?