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Washing machine drum

What can I do when my washing machine drum doesn’t turn any more?

If your washing machine drum isn’t turning any more, there are various possible reasons for this that, unfortunately, you can’t resolve yourself. We recommend you call a service engineer on <CustSerPhoneNo> or use our online appointment booking service.

Contact & Info

Get in touch

Customer Service Centre
D-G-50, Block Dahlia, 10 Boulevard,
Sprint Highway, PJU6A, 47400
Petaling Jaya, Selangor

Walk-in from Monday to Friday: 9am to 6pm (closed on Public Holidays)
To locate us:
For Waze, please search: Bosch Customer Service Centre
For Google map, please search: Bosch Service – Home Appliances

Customer Service Consultant
Phone: +603 7950 9338
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm
(closed on Public Holidays)

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician.

Instruction Manuals

Download our manuals to help you get a quick start to operate your appliance.