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Washing machine smells

Can domestic cleaners help when my washing machine smells?

If your washing machine smells, we advise against the use of domestic cleaners. The accumulation of smells in the laundry and washing machine can have various causes. For example, frequent washing at low temperatures or incorrect dosage of the detergent. You should, therefore, wash regularly at 60° C or higher and use the correct dosage of detergent. Follow the manufacturer’s recommendations on dosage and the quantity of laundry.

In addition, we recommend using the Bosch tested washing machine cleaner. If you want to be really sure, please check that the drain hose is clear and that water can’t run back into the machine. This can also be the reason that your washing machine smells. Domestic cleaners won’t help here.

Get in touch

Customer Service Centre
D-G-50, Block Dahlia, 10 Boulevard,
Sprint Highway, PJU6A, 47400
Petaling Jaya, Selangor

Walk-in from Monday to Friday: 9am to 6pm (closed on Public Holidays)
To locate us:
For Waze, please search: Bosch Customer Service Centre
For Google map, please search: Bosch Service – Home Appliances

Customer Service Consultant
Phone: +603 7950 9338
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm
(closed on Public Holidays)

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician.

Instruction Manuals

Download our manuals to help you get a quick start to operate your appliance.