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How do I unblock my washing machine pump

Visit our online store to find out more about our tested and approved Cleaning and Care products. If the machine is not pumping out the water properly, you should release the residual water and remove obstructions in the filter.

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How do I descale my washing machine

Visit our online store to find out more about the Descaler for washing machines and other tested and approved Cleaning and Care products.

Our tested and approved descaler removes harmful limescale from your washing machine. It is recommended be used every 3-6 months for best results.

How do I empty the condensation unit of my tumble dryer

Visit our online store to find out more about our tested and approved Cleaning and Care products.

For a good maintenance, the condensation tumble dryer’s tank should be emptied after every cycle.

How do I clean my tumble dryer filter

Visit our online store to find out more about our tested and approved Cleaning and Care products.

Tumble dryer fluff filters require cleaning after every drying cycle. If you do not clean them regularly, you may find that the clothes are not dried to the normal high standards.

How do I clean my dishwasher

Visit our online store to find out more about the Machine Cleaner for dishwashers and other tested and approved Cleaning and Care products.

Our Machine Cleaner powder gives your dishwasher a thorough, intensive clean – removing tough starch, protein and grease residues. It is tested and approved for safe and effective cleaning and should be used every 4-6 months.

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Our service

We are here to help before and after your purchase.

Customer Service Centre

D-G-50, Block Dahlia, 10 Boulevard, Sprint Highway, PJU6A, 47400 Petaling Jaya, Selangor

Walk in from Monday to Friday: 8.30am to 5.30pm (excluding public holidays)

Customer Service Consultant

Phone: +603 7950 9338

Monday to Saturday: 9am to 6pm

Lunar New Year Operating Hours:

On 5 & 6 Feb, our contact centre operating hours will be from 9am to 1pm.

WhatsApp after-hours support is now available

As we aim to provide continuous coverage of service, we are now extending after hotline operating hours support via WhatsApp at +60 11 1214 7848 on the following hours:

Monday to Saturday: 6:00pm to 9:00pm

Sundays: 9:00am to 9:00pm

Simply drop us a message and we will do our best to respond to you as soon as possible.

While we strive to provide you immediate assistance, there will be times where we will get back to you the next working day.

Experience Bosch

Discover quality, perfection, and reliability.

Find a dealer

Find dealers or service shops near you!