Service you can depend on.

Service you can depend on.

Fast, competent, always ready to listen to your wishes and concerns. Bosch Customer Service ensures that you can start using your Bosch home appliances again quickly, whether it's a washing machine or a coffee machine.

Contact:

Customer Care Hotline
(603) 7950 9338

Mon to Fri: 8.30am to 7pm
Sat: 8.30am to 5.30pm
(excluding public holidays)

Book a visit for a repair online
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Customer Service  - Fast, Expert and Reliable

Customer Service - Fast, Expert and Reliable

Our appliances are built to stand the test of time and provide unbeatable performance continually.
Our service promise starts and continues as a binding relationship beyond that. Our strength lies with our qualified and trained engineers representing reliability and expertise.

Our engineers are here to help diagnose and troubleshoot your appliances. These include: cooker, oven, washing machine, dryer, dishwasher, refrigerator and coffee machine.

Get in touch with our call centre advisors and they are happy to assist you. 

Customer Care Hotline
(603) 7950 9338
Mon to Fri: 8.30am to 7pm
Sat: 8.30am to 5.30pm
(exclude public holidays)

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Only the best for our customers.

Only the best for our customers.

Only the quality of original spare parts and accessories can guarantee that your Bosch home appliance will function reliably.
And because we believe in the long working life of our appliances, all spare parts essential for operation are available from Customer Service.

Ways to order original spare parts & accessories

Call Centre Advisors.
Those who are a little unsure or who simply have questions about accessories or spare parts should contact the Customer Care Hotline at (603) 7950 9338.

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Small Appliances Repair

Small Appliances Repair

We also have a workshop dedicated for fixing your small appliances - vacuum cleaner, toaster, kettle, iron, handheld mixer and other food prep machines.

Visit us at:
Customer Service Centre
D-G-50, Block Dahlia,
10 Boulevard, Sprint Hiway, PJU6A,
47400 Petaling Jaya, Selangor

Opening Hours:
Mon to Fri: 8.30 am to 5.30pm
(exclude public holidays)

 

Cleaning & Care Collection

Gentle and efficient cleaning solution for your appliances.
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Self Help Video's

Our self help video gallery offers you useful hints and care tips
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Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (production) number
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