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Bosch Service Assistant

All service options you'll need. In one place.

The Bosch Service Assistant gives you a comprehensive compilation of all relevant information surrounding your home appliance – from detailed manuals to expert maintenance advice and related shop offers.

Browse the Bosch Service Assistant by full model number (E-NR).

Please enter the E-NR (model number) of your Bosch appliance to get access to all product-specific information and support options. This is usually found around the door area or on the rating plate of the appliance.

Having trouble finding your E-NR (model number)? Just use the type plate finder to get assistance.

Please enter the E-Nr number
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This E-Nr number is not recognised
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Please try again and only send a PNG or JPEG image.
There is a technical issue. Please try again or type the Model Number (E-Nr) into the field manually.

Accessing the Bosch Service Assistant for registered products via MyBosch.

If your product is already registered with MyBosch, simply login and choose the product in question to get customized information and support from the Bosch Service Assistant – everything you need and nothing else.

Get in touch

Customer Service Centre
D-G-50, Block Dahlia, 10 Boulevard,
Sprint Highway, PJU6A, 47400
Petaling Jaya, Selangor

Walk-in from Monday to Friday: 9am to 6pm (closed on Public Holidays)
To locate us:
For Waze, please search: Bosch Customer Service Centre
For Google map, please search: Bosch Service – Home Appliances

Customer Service Consultant
Phone: +603 7950 9338
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm
(closed on Public Holidays)

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician.

Instruction Manuals

Download our manuals to help you get a quick start to operate your appliance.